Mail Club FAQ

Billing

  • Cost: $14 CAD/month for Canada & U.S. residents, and $16 CAD/month for international subscribers (to help cover the higher postage cost).

  • Sign up Deadline: Sign-up by the 15th to receive the current month’s letter. For example, to receive March’s letter, sign up by March 15th. Sign-ups after the 15th will receive the following month’s mail club.

  • Subscription Renewal: Your subscription renews on the same day each month. If your subscription starts on the 29th, 30th, or 31st, it will renew on the last day of shorter months.

  • Cancel a Subscription: Cancel anytime through your customer account, making sure to do so before your next renewal.

Shipping & Delivery

  • Mailing: Letters are mailed during the last week of each month.

  • Delivery Standards: Please allow 6 business days for Canada & U.S. delivery and 10 business days for international delivery. Please note that delivery times are estimates and cannot be guaranteed.

  • Tracking: Letters are sent without tracking to keep the subscription affordable.

  • Lost or Damaged Mail: If your letter is lost or arrives damaged, please reach out and I’ll be happy to assist you.