Mail Club FAQ
Billing
Cost: $14 CAD/month for Canada & U.S. residents, and $16 CAD/month for international subscribers (to help cover the higher postage cost).
Sign up Deadline: Sign-up by the 15th to receive the current month’s letter. For example, to receive March’s letter, sign up by March 15th. Sign-ups after the 15th will receive the following month’s mail club.
Subscription Renewal: Your subscription renews on the same day each month. If your subscription starts on the 29th, 30th, or 31st, it will renew on the last day of shorter months.
Cancel a Subscription: Cancel anytime through your customer account, making sure to do so before your next renewal.
Shipping & Delivery
Mailing: Letters are mailed during the last week of each month.
Delivery Standards: Please allow 6 business days for Canada & U.S. delivery and 10 business days for international delivery. Please note that delivery times are estimates and cannot be guaranteed.
Tracking: Letters are sent without tracking to keep the subscription affordable.
Lost or Damaged Mail: If your letter is lost or arrives damaged, please reach out and I’ll be happy to assist you.